Extension Warranty
An Original Manufacturer’s Limited Warranty is offered on Rehisk products.
Rehisk represents and warrants that products you have purchased are free from defects in material or workmanship under normal use and in accordance with all operating instructions during the designated warranty period, subject to the following terms and conditions:
Your order confirmation, showing the date of the purchase, is the proof of your purchase date. You might be required by your Purchase Site or Rehisk authorized distributors to present the proof of purchase as a condition of receiving warranty service. Product or service warranty will not be extended to any losses or damages that are due to usage, improper installation, misuse, neglect, modification, alteration by non-authorized third parties, improper environment, or other irregularities. If the product fails during proper use within the warranty period, Rehisk reserves the right to replace the defective parts of the product, or the product itself, with new or refurbished replacement parts.
Rehisk does not guarantee the uninterrupted or error-free operation of this product. The warranty only covers failures or malfunctions that occurred under normal use conditions during the warranty period, as well as for any material or workmanship defect. The warranty will not cover the following damage if:
·Damage caused to this product(s) by you or any non-authorized third party;
·Damage caused by accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, or abnormal use conditions;
·Damage caused by an external electrical fault or any accident;
·Damage caused by the use of parts not manufactured or sold by Rehisk;
·Normal wear and tear of the equipment;
Or similar causes of damage to the above.
Extened Warranty Plans

We also offer 1 to 3 years of extended warranty plans for purchase. Coverage includes the following:
Same conditions as the original warranty.
Includes accidental damage such as drops, spills, and screen cracks.
Replacement shipping will be covered by Rehisk, excluding customs and taxes. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). For all domestic and Canadian returns, a free return label will be provided once your warranty service request gets approved (except Alaska, Hawaii, Puerto Rico, Guam, and the central mountainous regions). Defective products are not required to be returned for international orders.
INSTRUCTIONS ON HOW TO REQUEST THE REPLACEMENT
For products purchased from Rehisk, please contact us within the warranty period after receiving your product(s) and complete the following steps:
Steps1:
Email us for a return label at info@ganymedebos.com if you choose our return label.
Steps2
Pack the item(s) in the original Rehisk packaging.
Steps3
Once your return package has arrived at our warehouse, please allow 3-4 business days for us to process your replacement. You will receive separate emails when we receive your returned package and when the replacement is processed.