Shipping Policies Of Rehisk
Fast, Professional Shipping Services
At Rehisk, we not only strive to provide you with the highest quality electronic screens on the market but also ensure they get to you quickly and safely with our professional shipping services.
DETAILS ABOUT WHERE AND HOW WE ARE SHIPPING PRODUCTS
DELIVERY TIMES
All orders on Rehisk are shipped by USPS, UPS, or Amazon FBA. It generally takes 1-2 business days to process and dispatch orders from the warehouse. In peak periods like holidays or Black Friday & Cyber Monday please allow up to 5 business days for dispatch.
Pre-orders are subject to the estimated delivery time displayed on the product page.
All orders are shipped from Boston depending on the proximity of your shipping address and our availability. This allows us to get your items out to you faster.
AREA
Contiguous United States
SHIPPING TIME(USA)
Ground Shipping: 5 - 8 Business Days
SHIPPING FEE
- Free Shipping
Please contact us for other regions info@ganymedebos.com
ORDER TRACKING
Once your order has shipped, you will receive an Order Tracking Number via email . You can use the number to track the status of your shipment. If you haven't received your Tracking Number in 5 business days, please contact us at info@ganymedebos.com and we’ll respond as early as possible.
DELIVERY ADDRESS
Having a complete and accurate delivery address is essential. Once your order has been processed or shipped, we are unable to make changes to the shipping address. To make changes or cancel your order, please email info@ganymedebos.com within 8 hours of placing your order. If a package is returned to us due to an incomplete or incorrect address provided by you or your representative, we will promptly contact you for a correction. Please note that a re-shipping fee will be charged for any packages that need to be re-sent.
LOST/DAMAGED PACKAGES DUE TO SHIPPING
If any item is lost or arrives damaged due to shipping, please take some photos of the damage to the package and contact the carrier. While we are not responsible for any errors made by the carrier, we are committed to providing assistance. If your package has not been received within 2 weeks of receiving the shipping notification email or text message, please contact us. We will investigate your order details and work with USPS to resolve the issue. If necessary, we will send you a replacement item.
SHIPPING/ORDER QUESTIONS
If you have any questions regarding your orders or shipping, please feel free to contact our support team at info@ganymedebos.com
